Responsible Gaming Tools at Rooli

Rooli is for players aged 18 and over only. We ask for ID verification before withdrawals for exactly this reason, and we take underage play seriously. If you're setting up an account for yourself or helping a family member, that age line is non-negotiable, no exceptions.

Deposit and Loss Limits

From your account dashboard you can set a daily, weekly or monthly deposit limit in AUD. Once you hit it, the cashier stops accepting further deposits until the period resets. This applies regardless of payment method, whether you're topping up via PayID, POLi, card or crypto.

Loss limits work alongside deposit limits but track net losses specifically, capping how much you can be down over a set window. If you want to tighten a limit, the change applies immediately. If you want to raise one, we build in a short cooling-off period before the higher limit takes effect. That delay is deliberate: it stops a limit change happening in the heat of a session.

Reality Checks

You can turn on session reminders that pop up every 30, 60 or 90 minutes, showing how long you've been playing and your net win or loss for the session. It sounds basic, but time slips fast on pokies with rapid spin speeds and autoplay. A reality check breaks the rhythm and hands the decision back to you: keep playing, or log off.

Timeouts and Self-Exclusion

Need a short break rather than a permanent one? Timeout periods can be set from 24 hours up to 6 weeks. Your account stays open but you can't log in or play until the period ends, and we don't send promotional emails during a timeout.

Self-exclusion is the longer-term option, typically 6 months to 5 years, and once confirmed it cannot be reversed early by contacting support and changing your mind on the spot. That's intentional. During self-exclusion your account is closed to new deposits and play, and marketing communications stop.

Warning Signs Worth Noticing

• Chasing losses by increasing bet size to try to get back to even
• Spending more time or money than you planned before you logged in
• Borrowing money or dipping into bills money to keep playing
• Hiding your play from partners, housemates or family
• Feeling irritable, anxious or low when you're not playing
• Using pokies or live tables to escape stress rather than for entertainment

None of this means you're broken or that you've failed. Gambling products are built to be engaging, and it's normal to need a structural reason to stop, not just willpower. That's what limits, timeouts and self-exclusion are for.

There Is No Winning Formula

Pokies, live dealer games and table games at Rooli run on random number generators or live outcomes with a built-in house edge. No betting pattern, staking system or 'hot streak' changes the underlying odds. We don't promise guaranteed wins anywhere on this site, and any promotion you see, including free spins or a welcome package, comes with T&Cs that spell out wagering requirements. Treat any bonus as a bonus to entertainment, never as a plan to recover a loss.

Budgeting Around AUD Payment Rails

Because Rooli settles in AUD through PayID, POLi, cards and select cryptocurrencies, it's worth setting your deposit limit to match what you'd actually budget for a night out, not what your card limit allows. PayID and POLi deposits land almost instantly, which is convenient, but it also means there's no built-in delay to reconsider a top-up. The account-level deposit limit is the delay you control.

Helping Someone Else

If you're worried about a partner, friend or family member's gambling, Gambling Help Online also supports concerned family and friends, not just the person playing. Calling 1800 858 858 doesn't commit anyone to anything, it's a conversation with a trained counsellor who can talk through options, including how to raise it with the person involved.

Related reading: check the Bonus page and Promotions page for how wagering requirements work before you opt in, the Payments page for AUD deposit and withdrawal details, or head to Register once you're ready to set your account up with limits from day one.