The Rooli Terms and Conditions Every Player Should Know

By creating a Rooli account you agree to these terms in full. If you do not agree with any part of them, do not register or continue playing. We may update these terms from time to time, and the current version published on this page is the one that applies to your account.

Who can play at Rooli

You must be at least 18 years old to open a Rooli account, regardless of any lower age limit that might apply in your location. You must also be legally permitted to play at an online casino under the laws that apply to you personally. It is your responsibility to check this before you register, not ours to chase up afterwards.

• One account per person, per household and per device. Duplicate accounts may be closed and funds forfeited.
• You must provide accurate personal details at registration, including your real name, date of birth and a valid email address.
• Accounts are for personal, non-commercial use only. No syndicate play, bots or automated betting scripts.
• You are responsible for keeping your login details private. Tell us immediately if you suspect unauthorised access.

Your account, verification and closure

Standard know-your-customer checks apply before larger withdrawals are processed. We may ask for proof of identity, proof of address or proof of the payment method used to deposit, such as a card or PayID-linked bank account. This protects both you and us against fraud, and it is normal practice across regulated and unregulated markets alike.

You can close your account at any time by contacting support. We can also suspend or close an account where we reasonably suspect fraud, bonus abuse, collusion, underage play or a breach of these terms. Where an account is closed for a confirmed breach, any bonus funds and related winnings may be void.

Bonus terms apply separately

Rooli runs a welcome package for new players plus free spins on selected pokies, with reload promotions running after that. T&Cs apply to every offer, including wagering requirements, maximum bet limits while a bonus is active, and game restrictions. Exact figures, expiry windows and eligible games are confirmed at signup and on the offer page itself, not on this page.

If the terms on a specific promotion conflict with anything general written here, the specific promotion terms take priority for that offer. Always check the current wording on Bonus or Promotions before opting in, since offers are refreshed regularly.

Deposits, withdrawals and currency

All Rooli accounts run in Australian dollars. Deposits and withdrawals can be made using PayID, POLi, Visa, Mastercard, bank transfer, or cryptocurrency including Bitcoin, Ethereum and Tether. Processing times vary by method: PayID and POLi are typically the fastest for both directions, while card and crypto withdrawals depend on the provider and network conditions at the time. See Payments for method-by-method detail.

• Withdrawals are paid to the same method used to deposit wherever possible, to help prevent fraud.
• Minimum and maximum withdrawal limits apply and may vary by VIP tier.
• We reserve the right to void winnings resulting from a verified technical error, game malfunction or exploit.

Fair play and game rules

Pokies, live dealer tables and other games at Rooli are supplied by independent studios such as Pragmatic Play, Evolution Gaming, NetEnt, BGaming, Nolimit City, Betsoft and Playson. Each game's own rules, paytable and return-to-player figure are set by that provider and displayed within the game itself. Where our records and a provider's records disagree on a result, the provider's game logs are treated as the accurate source.

Responsible gambling and limits

Rooli is 18+ only, no exceptions. We support deposit limits, loss limits, time-outs and self-exclusion, and details sit on our Responsible Gaming page. If gambling stops being fun, or you are worried about your own play or someone else's, contact Gambling Help Online on 1800 858 858 or visit https://www.gamblinghelponline.org.au/. This service is free, confidential and available to anyone in Australia.

Liability and disputes

We aim to keep Rooli running smoothly, but like any online service we cannot guarantee it will be free of downtime, delays or technical faults. We are not liable for losses caused by factors outside our reasonable control, including internet outages, payment provider delays or third-party game malfunctions. If you have a dispute about your account or a transaction, contact support first so we can investigate before escalating anywhere else.

Related pages

For the full picture of how Rooli works, read these alongside these terms: Bonus for current welcome offer conditions, Payments for AUD banking detail, Responsible Gaming for limits and support links, and Privacy Policy for how we handle your data. Ready to play? Head to Register to open an account.